MAVIS supports secure file transfers to target servers via SFTP or FTP protocols.
If you are using FTP, please ensure the FTP service is properly enabled on your server, and be aware of the operating system and FTP server type being used.
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Using SFTP (SSH-based secure file transfer)
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SFTP (SSH File Transfer Protocol) is a secure file transfer protocol based on SSH.
To use SFTP, please confirm that your server can be accessed via SSH.
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Linux: Most Linux distributions come with SSH/SFTP services pre-installed.
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Windows: You can install and enable the OpenSSH Server by following this official guide:
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After installation, please confirm that you can connect to your server using SSH/SFTP from MAVIS.
For connection setup, refer to:
π How do I connect to the server from Mavis?
Currently supported FTP servers by MAVIS:
Using FTP (Traditional File Transfer Protocol)
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If you prefer to use FTP for file transfers, please make sure that FTP services are properly deployed, and confirm the FTP server type and operating system on which it is installed.
Currently supported FTP servers by MAVIS:
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FileZilla Server (recommended, supports Windows platform)
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Other FTP servers (such as IIS FTP, vsftpd, TSUBAME FTP, etc.)
β Please contact us to confirm support.
π Note: FTP server configuration varies by operating system.
To ensure a smooth connection, please prepare the following information:
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Operating system where the FTP server is installed (e.g., Windows or Linux)
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FTP server software name and version
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Whether account/password/port settings are enabled
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Whether firewall, IP whitelisting, or TLS is enforced
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For any connection or setup issues, feel free to contact our technical support team.
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