Mavis is engineered to enhance security and efficiency by automating user session management. This document aims to elucidate the functionality of session management, offering insights to help users gain a comprehensive understanding and maximize its utility.
Frequently Asked Questions:
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Will the session be automatically disconnected if the user remains inactive on the server for an extended period?
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Automatic Disconnection Due to User Inactivity:
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Sessions for RDP/VNC/Web applications will not be terminated due to inactivity.
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For SSH/SFTP connections, sessions will be terminated if there is no activity within one hour to ensure security.
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Will files be automatically segmented when certain conditions are met during a session?
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Automatic File Segmentation: Our software autonomously segments files based on specific conditions to optimize storage and management efficiency.
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For instance, files will be segmented when RDP/VNC/Web application sessions reach 10 minutes, or when SSH/RDP/VNC/Web application files reach 45 MB in size.
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When do temporary database credentials expire? How long until the session is terminated after the user's last activity?
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Temporary database credentials are configured to expire after 15 minutes of inactivity, and the session is deemed terminated if no user activity is detected within 30 minutes following the last client-side operation.
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Troubleshooting:
If you encounter session disconnection or connectivity issues, please verify your network connection and ensure that your devices are functioning properly.
Related Links:
For additional technical support or inquiries, please consult the relevant operational guide for comprehensive information.